Victoria A. Parker, DBA
|Institution||Boston University School of Public Health|
|Department||Health Law, Policy & Management|
|Address||715 Albany St Talbot Building|
Boston MA 02118
|Institution||Boston Medical Center|
Dr. Parker's primary research interests concern the roles and interactions of healthcare workers, especially those involved in the implementation of changed processes of care. She was the principal investigator of a study that examined the design of nursing care jobs and its effect on worker motivation, satisfaction and care quality. She has also served as co-investigator on a VA evaluation of three all-inclusive long-term care pilot programs to compare their effectiveness in reducing the use of hospital and nursing home care by frail elderly veterans, as well as other studies of care changes within the VA system. In addition, she is involved in ongoing private-sector consultation projects and teaches organizational behavior, human resource management, and managerial skills for problem solving. She directs the MPH certificate in healthcare management, co-directs MS and PhD programs in health services research, and serves as a member of the Commission for Accreditation of Healthcare Management Education (CAHME). She received her DBA from the Boston University Graduate School of Management, concentrating in organizational behavior, and previously earned an EdM at the Harvard Graduate School of Education, and currently serves as chair of the Healthcare management division of the Academy of Management, the international organization of management scholars.
- long-term care
- organization and administration
- organizational innovation
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