Research Expertise & Professional Interests
Lynn A. Garvin, PhD, MBA is a Clinical Assistant Professor at Boston University's School of Public Health and an Investigator with VA Boston Healthcare System. Focusing on patient engagement and health information technology (HIT), her research focuses on how health care providers and patients use HIT for improved outcomes and more effective, efficient care. Dr. Garvin's research with VA developed and validated measures of Veterans' digital patient engagement using the My HealtheVet patient portal, focusing on Blue Button personal health record, secure email messaging and other provider-based online tools. Her current research extends to healthcare operations management and to care coordination and post-acute care for underserved populations. Dr. Garvin holds a PhD in Health Policy from Brandeis University's Heller School of Social Policy, an MBA from Harvard Business School, and a BA from Wellesley College. Prior to receiving her doctorate, she served as VP of Corporate Communications for EMD Millipore, a division of Merck KGaA, and held leadership positions at Boston Children’s Hospital, IBM/Lotus Software and P&G/Gillette.